Your customers leave a review in ten seconds. The loop does the rest: Google, social media, AI.
Free 14-day trial, no credit card. Monthly with no commitment, or 20% off when you pay the year in one go.
Why reviews matter
How is your business doing? Free check →
Sources: IFOP / Guest Suite (2026) (93%, 54%) · BrightLocal, Local Consumer Review Survey 2026 (80%) · BrightLocal, Local Consumer Review Survey 2024 (58%) · Harvard Business School, M. Luca, Yelp (2011) (+5-9%) · Medill Spiegel Research Center, Northwestern University (2017) (+270%)
Negative reviews
A review of 3 stars or less can go through a private form before it becomes public. You fix the problem while the customer is still deciding whether to post. It complies with Google's rules: no review is blocked or bought, and the customer always keeps the choice to post wherever they want.
A single 1-star review wipes out several 5-star reviews in your average. The Google review calculator shows you what it costs you, and how many Google reviews you need to increase your rating.
Before
The customer is disappointed and about to say so on Google.
“A 40-minute wait, and the dish arrived cold.”Example
The choice
They write to you first, in private. They keep the choice to post wherever they want.
After
You answer them and make up for it before the review goes out.
Pricing
Per location and per month, excluding VAT. Free 14-day trial with no card, then monthly with no commitment.-20% from the 2nd location
More reviews, and an answer to each one.
14-day trial, no card · no commitment
Your reviews become your social posts.
14-day trial, no card · no commitment
For businesses that want to be found on Google and recommended when a customer asks an AI for advice.
14-day trial, no card · no commitment
Google profile, reviews and posts: we handle them for you.
Yearly payment in one go: 20% off, i.e. €470, €950, €1,430 or €4,790 excl. VAT per year (12-month commitment). Ask us
From 5 locations: tailored content, consolidated dashboard, single invoice. Priced on quote.
Your website
You do not need a website to get started, but it makes a difference once your reviews are in place.
A one-page website generated from your customer reviews and your information, included from the Visibility plan.
From the Visibility plan · €149 excl. VAT/month
A complete website, designed and built by the agency, to go beyond the Website Builder.
Already on board
“Exceptional support. I could not be happier with how easy and effective it is. The assistance is also very efficient and friendly.”
Jaime · Hotel El Grifo · Lanzarote
“The gain in qualified traffic on our website is undeniable. A real pleasure to work with Guilhem.”
Vincent · 4* holiday residence · Aubenas
“An ambitious project delivered on time, with a level of execution beyond our expectations. Highly recommended.”
José Antonio · Bodega El Grifo · Lanzarote
“Professional, efficient, pragmatic: very good advice on digital marketing.”
Thierry · Logistics · Hastingue
Industries
Who is behind monbizness
monbizness is offered by ARETA, a marketing and customer experience agency founded by Guilhem Arregle. Twenty years of customer experience and marketing at Automobiles Citroën, PSA and DS Automobiles, up to global head of customer experience at DS, before devoting himself to the local visibility of small businesses, SMEs and independents. Trained at ESC business school and Institut Paul Bocuse.
On top of the AI app, we offer tailored support if you want to go further than the tool alone.
Questions
No. You receive a QR code to place on the counter, a link and access to the app. Everything is set up in 20 minutes with us.
monbizness is a customer review platform connected to Google, Facebook, TripAdvisor, Booking, Airbnb and about twenty other review sites depending on your industry. You choose the ones that matter most for your business, up to 20 review sites depending on your plan.
A review of 3 stars or less can be handled privately if your customer wishes: they talk to you first, and you fix the problem before it becomes public. They also keep the choice to post directly on the platform of their choice. It complies with Google's rules: no review is blocked or bought.
The AI reads every review, positive or negative, and suggests an answer in your tone, with your keywords for your local SEO. You approve it in one click, or let it run.
By email, SMS, WhatsApp or QR code, as you prefer, with a customisable message. On selected plans, automatic reminders can be scheduled if the customer has not replied.
It depends on your current rating and your number of reviews. Example: with 50 reviews at 4.2, you need 30 new 5-star reviews to reach 4.5. The monbizness Google review calculator works it out for your business.
With a ready-to-use Google review widget that you add with a simple copy and paste. Several formats to show Google reviews and reviews from other platforms: average rating, best customer reviews, video reviews.
Because online reputation plays out on several platforms at once, and an unanswered review costs customers. monbizness centralises monitoring of your customer reviews, review requests and answers: affordable and easy to use for a tradesperson, a shopkeeper or a small business.
The blog
Guides and methods to collect your reviews, answer them and grow your local visibility. Latest articles published.
Learn how to use schema markup for review snippets and improve your SEO. Structure your rating data with practical schema.org markup examples for better…
Read the article: Schema.org review markup: JSON-LD setup and validation →Apple Business Connect became Apple Business in April 2026. This guide explains how to create or claim your Apple Maps listing, verify your business, make it…
Read the article: Apple Business Connect: set up your Apple Maps listing →Find out how to implement review schema with structured data to improve how your reviews appear in Google. Optimize your markup today.
Read the article: Review schema markup: structured data for star ratings →Learn how to spot and report fake Google reviews and other misleading reviews on your business profile in a few simple steps.
Read the article: Report fake Google reviews: how to spot and flag them →Discover the essential customer review statistics: 85% of consumers trust online reviews as much as personal recommendations. The impact of customer reviews on…
Read the article: Customer review statistics: key figures and impact →Discover how to transform your local visibility with innovative online reputation strategies. Maximize online customer engagement today.
Read the article: Digital e-reputation strategies for local businesses →Free tool
Search for your business and leave your email: you receive a full analysis of your online reputation and your customer feedback, free and with no commitment.
Get my free report14-day trial, no card. No commitment. We set you up in 20 minutes.
Free trial
The method
How it works
Six steps, one loop, from the Google review request to the answer. The sixth restarts the first, and your business sits at the centre of a virtuous circle.
New traffic through your door
More local customers discover your business and walk in.
Review collection
QR code, NFC card, link: the request goes out at the right moment, without you thinking about it.
Compliant choice
An unhappy customer talks to you first, in line with Google's rules.
Positive reviews
Recent, authentic reviews that reassure your next customers.
SEO, GEO and Social agents
Every review becomes an answer, a Google signal, a post.
Reputation and visibility
Your business stands out on Google and in AI answers. And the loop starts again.
New traffic through your door
More local customers discover your business and walk in.
Review collection
QR code, NFC card, link: the request goes out at the right moment, without you thinking about it.
Compliant choice
An unhappy customer talks to you first, in line with Google's rules.
Positive reviews
Recent, authentic reviews that reassure your next customers.
SEO, GEO and Social agents
Every review becomes an answer, a Google signal, a post.
Reputation and visibility
Your business stands out on Google and in AI answers. And the loop starts again.
Mon Bizness AI
Three agents working for you
45% of consumers already use AI (ChatGPT, Gemini, Perplexity) to find a local business, up from 6% a year earlier. Your reviews, your posts and your website need to be readable by these AI tools.
Source: BrightLocal, Local Consumer Review Survey 2026
Agent SEO
Answers every review, in your tone, with the keywords of your neighbourhood.
Included from the Reviews plan →Agent Social
Turns your best reviews into Facebook, Instagram, TikTok and LinkedIn posts.
Included from the Reviews + Social plan →Agent GEO
Makes your website and blog readable by AI, so that it cites your business.
Included from the Visibility plan →